Our services

In order to establish a strong reputation, it is essential for every company or organization to communicate their vision and values in the most compelling manner to their audiences. We assist companies and organizations in presenting a consistent image that enables them to be identifiable at all times and in all locations. By valuing the two-way communication between the business environment and the company’s audiences, we help our clients control and manage their reputation to achieve their business goals.

Together we can strengthen your company’s reputation and create suitable strategies for each of its audiences.

Our services include both internal and external corporate communication.

External corporate communication:

• Image Development
• Reputation Management
• Reputation and Stakeholder Mapping
• B2B Communication
• Media Relations
• Social Media
• Financial PR
• Local Community Relations
• Corporate Social Responsibility
• Communication/Media Training & Coaching

Internal corporate communication:

• Strategic Communication Consulting
• Communication Training: Planning and Development
• Internal Community Relations
• Soft Skills Training
• Team Building
• Event Management

Protecting your reputation means protecting your business and this process begins even before an incident or a crisis occurs. You need to focus on building solid relationships with all stakeholders involved or interested in your company’s activities and developing a comprehensive risk assessment, crisis action plans, and a well-crafted crisis manual. A central crisis communication plan is a necessary strategic document without which the business risk increases greatly; and it can significantly reduce the impact of a situation with negative implications.

We are crisis communication experts and have already helped several companies and brands prepare for or overcome crisis scenarios – from product recalls to accidents, up to natural disasters and other scenarios.

Is your company prepared to face a crisis?

Chapter 4 Romania covers the following crisis communication services:

• Crisis Media Training (Spokespeople preparation)
• Risk Mapping and Crisis Manuals
• Crisis Simulation Training
• Crisis Consultancy and Management
• Crisis Communication
• 24/7 Media Monitoring
• Local Community Relations

Brands are our passion.

The story of a brand, a product or a service plays a significant role in its positioning – whether it is a new or existing element. A carefully implemented communication plan, created around the product or service values, which uses an integrated approach to the necessary tools in the process, results in an increased level of recognition and awareness among consumers or clients.

Together, we increase the impact of your brand.

Our brand communication services include:

• Strategic Planning and Market Positioning
• Brand Positioning
• B2C Communication / Consumer Communication
• Stakeholder Relations
• Creative and tactical plans for launching new products or services

Opinion leaders and influencers have increasing importance in our daily lives. In comparison to traditional media channels, they hold a higher level of credibility and have the expertise to motivate their communities and connect them with relevant brands. However, they also can have a thought leadership role in the B2B space, which offers them a unique status as well as the freedom to create their own rules. That being said, they are capable of major impact, whether positive or negative, so developing strong, trustworthy long-term relationships with relevant opinion leaders and/or influencers has become a “must-have” for any company.

Do you have a strategy in place to engage with relevant influencers for your consumers or clients?