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We go beyond our limits, engage all relevant audiences in our activities, and design innovative communication solutions for our clients. But above all, we create real impact. Whether you are just starting out in communication or have your strategy for next year already planned, we are here to support your ambition and business objectives.

Corporate Communication

In order to establish a strong reputation, it is essential for every company or organization to communicate their vision and values in the most compelling manner to their audiences. We assist companies and organizations in presenting a consistent image that enables them to be identifiable at all times and in all locations. By valuing the two-way communication between the business environment and the company’s audiences, we help our clients control and manage their reputation to achieve their business goals.

Together we can strengthen your company’s reputation and create suitable strategies for each of its audiences.

Our services include both internal and external corporate communication.

External corporate communication:

  • Image Development
  • Reputation Management
  • Reputation and Stakeholder Mapping
  • B2B Communication
  • Media Relations
  • Social Media
  • Financial PR
  • Local Community Relations
  • Corporate Social Responsibility
  • Communication/Media Training & Coaching

Internal corporate communication:

  • Strategic Communication Consulting
  • Communication Training: Planning and Development
  • Internal Community Relations
  • Soft Skills Training
  • Team Building
  • Event Management

Business Consulting & Marketing Communication Consulting

Are you planning to enter the Romanian market or any other market in the CEE/SEE region? Or do you wish to add to the range of services and products you are offering to your clients? Or perhaps you need a fresh, neutral perspective on your business and/or the market you operate in?

We would be happy to be your partners along the way.

Our Business Consulting and Marketing Communications Consulting services include:

  • Project Management
  • B2B and B2C Advisory
  • Market Entry Strategies
  • Multicultural Marketing
  • Competitor Benchmarking
  • Product Lifecycle Management

Crisis Communication

Protecting your reputation means protecting your business and this process begins even before an incident or a crisis occurs. You need to focus on building solid relationships with all stakeholders involved or interested in your company’s activities and developing a comprehensive risk assessment, crisis action plans, and a well-crafted crisis manual. A central crisis communication plan is a necessary strategic document without which the business risk increases greatly; and it can significantly reduce the impact of a situation with negative implications.

We are crisis communication experts and have already helped several companies and brands prepare for or overcome crisis scenarios – from product recalls to accidents, up to natural disasters and other scenarios.

Is your company prepared to face a crisis?

Chapter 4 Romania covers the following crisis communication services:

  • Crisis Media Training (Spokespeople preparation)
  • Risk Mapping and Crisis Manuals
  • Crisis Simulation Training
  • Crisis Consultancy and Management
  • Crisis Communication
  • 24/7 Media Monitoring
  • Local Community Relations

Training Academy

The Chapter 4 Romania team has extensive experience in planning and organising customized communication trainings. Our skilled consultants develop special programmes and workshops that are tailored to the needs and requirements of our clients.

We are ready to learn new communication skills together.

Here are some examples of the training we offer:

  • Media Training
  • Crisis Communication Training
  • Crisis Simulation Training
  • Social Media Training
  • Soft Skills Training
  • Internal and External Comms Training

Brand Communication

Brands are our passion.

The story of a brand, a product or a service plays a significant role in its positioning – whether it is a new or existing element. A carefully implemented communication plan, created around the product or service values, which uses an integrated approach to the necessary tools in the process, results in an increased level of recognition and awareness among consumers or clients.

Together, we increase the impact of your brand.

Our brand communication services include:

  • Strategic Planning and Market Positioning
  • Brand Positioning
  • B2C Communication / Consumer Communication
  • Stakeholder Relations
  • Creative and tactical plans for launching new products or services

Social Media Communication

Nowadays, digital communication channels such as social media have become an essential part of any communication strategy due to constantly changing human communication trends and our daily habits. Communication through social media provides complete control over the messages we deliver and the audiences we address, as well as the ability to accurately measure the outcomes of our communication investments.

We help you define the most suitable combination of online communication channels for your company or organization.

Our Social Media Communication services include:

  • Digital Communication Strategy Set Up
  • Digital Footprint
  • Social Media Channel and Content Management
  • Social Media Content Creation
  • Social Media Training
  • Blog Management and Curation

Key Opinion Leaders (KOL) & Influencers Relations

Opinion leaders and influencers have increasing importance in our daily lives. In comparison to traditional media channels, they hold a higher level of credibility and have the expertise to motivate their communities and connect them with relevant brands. However, they also can have a thought leadership role in the B2B space, which offers them a unique status as well as the freedom to create their own rules. That being said, they are capable of major impact, whether positive or negative, so developing strong, trustworthy long-term relationships with relevant opinion leaders and/or influencers has become a “must-have” for any company.

Do you have a strategy in place to engage with relevant influencers for your consumers or clients?

ONGs/CSR Communication

Regardless of their activity or team size, organizations are also community members in which they exist. And they have to engage with the community, find their role and purpose in its development, and make people feel a sense of belonging. We can assist you in getting to know your community better, understanding how to make a real and meaningful impact, and telling your story.

Together, we will find the right voice for your community.